Privacy Policy

Goalsignal – Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Goal Signal LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use Goalsignal.

We are committed to protecting your privacy and handling your data lawfully and transparently in accordance with the UK GDPR and the Data Protection Act 2018.

1. Company Information

Goalsignal is operated by:

Goal Signal LTD
16b Moira Road
Overseal
Swadlincote
Derbyshire
England
DE12 6JB

Email: [email protected]

2. What Data We Collect

We may collect and process the following personal data:

2.1 Information You Provide

Name (if supplied)

Email address

Account login details

Subscription and payment status

Support requests and communications

2.2 Automatically Collected Data

IP address

Device type and browser

Pages visited and usage behaviour

Date and time of access

2.3 Payment Data

Payments are processed by third-party providers

We do not store full card or payment details on our servers

3. How We Use Your Data

We use your data to:

Provide and manage access to Goalsignal

Administer subscriptions and accounts

Send service-related communications

Improve platform functionality and performance

Respond to support queries

Prevent fraud and misuse

We do not sell personal data.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Contractual necessity – to deliver the service

Legitimate interests – to operate and improve the platform

Legal obligation – where required by law

Consent – for marketing communications (where applicable)

5. Marketing Communications

We may send occasional product updates or service announcements

You can opt out of marketing emails at any time

We do not share your email with third parties for marketing purposes

6. Cookies & Tracking

Goalsignal uses cookies to:

Enable core site functionality

Keep users logged in

Analyse site usage and improve performance

You can manage cookies via your browser settings. Disabling cookies may affect functionality.

7. Data Sharing

We may share limited personal data with trusted third parties such as:

Payment processors

Hosting and infrastructure providers

Analytics services

Email delivery platforms

All third parties are required to process data securely and lawfully.

8. Data Retention

We retain personal data only for as long as necessary

Billing and subscription records may be retained for legal and accounting reasons

You may request deletion of your account where legally permissible

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Secure servers

Encrypted connections

Restricted access controls

No system is completely secure, and absolute security cannot be guaranteed.

10. Your Data Rights

Under UK GDPR, you have the right to:

Access your personal data

Correct inaccurate or incomplete data

Request deletion of your data

Restrict or object to processing

Request data portability

Withdraw consent at any time

To exercise these rights, contact [email protected].

11. Third-Party Links

Goalsignal may include links to third-party websites (e.g. bookmakers).
We are not responsible for the privacy practices of external sites.

12. Children’s Data

Goalsignal is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

Continued use of Goalsignal constitutes acceptance of the updated policy.

14. Complaints

If you have concerns about how your data is handled, please contact us first.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).